Voice agents
Answer calls about hours, services and prices, capture booking requests and pass anything else to your team with the details collected.
More on voice agentsTrusted by
Why us
A callback in 5 minutes is 21 times more likely to qualify a lead than one in 30.
Calls ring out, messages wait until morning and requests stall while your team is with the customer in front of them.
Odds of qualifying a web lead at 5 versus 30 minutes. InsideSales.com and MIT, Lead Response Management Study, 2007
- Missed callsThe phone rings out and the caller tries the next business on their list.
- Late repliesQuestions about prices and hours wait until morning, when someone else has already answered them.
- Stalled processesYesterday’s requests are on paper and in several inboxes, and nobody is sure who was called back.
Your team can’t answer everything at once.
While you serve
The phone rings out and the caller tries the next business on their list.
After you close
Questions about prices and hours wait until morning, when someone else has already answered them.
The next day
Yesterday’s requests are on paper and in several inboxes, and nobody is sure who was called back.
Lead Response Management Study
Three years of data from six companies: over 15,000 web leads and over 100,000 call attempts.
- 100×
- drop in the odds of reaching a lead called at 30 minutes instead of 5
- 21×
- drop in the odds of qualifying it over the same delay
- Over 10×
- drop in the odds of reaching it during the first hour
- Over 6×
- drop in the odds of qualifying it during the first hour
Chat agents
Reply in the messaging channels you choose, collect the details for follow-up and pass the conversation to your team when it needs a person.
More on chat agentsProcess agents
Create records, tickets or booking requests through supported connections and log every change they make.
More on process agentsInsights from every conversation, ready to act on.
- Staff the busy hoursIn this example week, 10:00 to 12:00 brings the most calls (54), followed by 14:00 to 16:00 (46), so those shifts need cover first.
- Follow up after closing99 of the 312 calls this week came in outside 08:00 to 18:00, each one a callback for the next morning.
- Cover the top questions firstBookings and prices make up two thirds of calls (210 of 312), which makes them the first answers to give the agent.
- See every conversation as it happensThe card counts the calls and chats in progress; the full dashboard lists each one with the caller, its status and how long it has run.
Conversation activity
Relay
How Relay divides a request
Relay reads the request and gives each part to the agent built for it: documents, supplier data and company policy. Each agent sees only the fields its part needs.
How the result is checked and recorded
Relay checks the combined draft against your rules and holds anything that does not match. One agent with write access records the result and keeps a receipt of what changed.
Talk to us about RelayAccess and permissions
Each agent uses only the systems and fields agreed in your scope. A request with missing details waits until they arrive, and sensitive actions wait until someone on your team confirms them. Only one agent writes to your systems, and every change it makes is logged.
Document review
Supplier data
Policy check
Recorded
- Request
- Specialists
- Check
- Record
Plans and prices
Voice plans have a monthly fee and a one-time setup fee, now 25% off. Relay and process agents are quoted for your systems. Your proposal confirms usage, setup and monthly care before any work starts.
For a smaller enquiry flow
Voice Essential
$750/month
One-time setup $3,000 standard setup $4,000 25% off
- 300 AI-connected minutes a month
- One inbound line, one location and one enquiry flow
- Handoff to your designated team
- Two hours of monthly care
Recommended for regular inbound enquiries
Managed Voice
$1,250/month
One-time setup $3,000 standard setup $4,000 25% off
- 1,000 AI-connected minutes a month
- One location and one supported booking or CRM connection
- Handoff to your designated team
- Three hours of monthly care
For work that crosses several systems
Relay
Custom
Design, setup and operations quoted for your process
- Specialist agents, each with access to only its part
- Every draft checked against your rules before anything is written
- One agent writes to your systems and keeps a receipt of each change
- Systems, tasks and owners mapped with your team
Process agents
One defined workflow, with named systems and the actions the agent may take. Monitoring and maintenance are included within the agreed scope.
From $900 /month + usage
Setup from $5,000. Your proposal sets the included executions and spending limit.
What does monthly care include?
Monitoring, quality checks, response adjustments and support within the included hours. New flows and larger changes are quoted separately. Your proposal defines the tasks and response terms.
Tell us what you need handled.
Share your channels, expected volume and the task you want to start with. We’ll use that brief to prepare a proposal.
Define your project
You answer five questions and review your answers before sending the request.
sales@talklogic.ai